In order to ensure maximum punctuality and safety, we ask you to arrive at the airport/terminal at least 2 hours before scheduled departure. You call the HOTLINE 60 minutes before your scheduled arrival at the departure terminal at the airport. You drive directly to your departure terminal 1 or 2 at Frankfurt Airport. Vehicle acceptance: Our employee will wait for you at the departure terminal. This is followed by a short external vehicle check, note the mileage and hand over the keys. Your vehicle will be brought safely to the open parking deck. If payment via PayPal, credit card or direct debit has not been made, our staff will make the payment on site in cash/EC card/credit card/PayPal.