No need for phone calls as you will receive a text before arrival re confirming where you will be met by your driver.
Once you're at London City airport, drive to the Terminal Car Park. Once there you will come to 3 barriers take the one on the extreme left and take a ticket to get in, drive through and park your car in a space. A suited Butterfly driver will meet you and you will need to give them your keys and the ticket from the barrier. All you will need to do then, is take a short stroll to check-in.
For this product to work efficiently it is imperative that customers leave their return flight details and telephone number. Where will Butterfly Store my car. Initially all cars are taken to a short stay car park managed by APCOA located within walking distance from the airport where all the necessary paperwork pertaining to each vehicle is processed and keys tagged. Once all of the cars for that morning and evening have arrived your car will either be taken to the Vinci car park in Canary Wharf or to an NCP in Docklands. Both car parks provide secure indoor parking facilities with 24 hour CCTV surveillance, manned patrols and barrier entrance and exit. NCP car parks are renowned for their security and safety whilst the Vinci car park has even received a Park Mark award for it's outstanding security features.
To ensure that your car is handed back in a swift manner, on the day of your return a Butterfly driver will take your car back to the APCOA managed car park and provided you call once you have landed your car will be ready and waiting for you when you exit the airport.